Caravan Sites

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Caravan Information

DVLA (Driver & Vehicle Licensing Authority)

The DVLA was established in April 1990 as an executive agency of the former Department of Transport [DOT].
Its primary aims are to aid general law enforcement by maintaining registers of drivers and vehicles, collect taxation and to assist the road safety objectives of the Department.
Customer Enquiries (Vehicles) Unit, DVLC, Swansea, SA99 1BL
Telephone: 0870 240 0010, Fax: 01792 782793
Minicom: 01792 782 756, E-mail to:

Customer Enquiries (Drivers) Unit, DVLC, Swansea, SA6 7JL
Telephone: 0870 240 0009, Fax: 01792 783071
Minicom: 01792 782787, or E-mail to:

When you ring you will be greeted by an interactive Voice System. However, during office hours callers will also be able to speak to an operator.



SMMT (Society of Motor Manufacturers & Traders)

Organises motor shows and campaigns on behalf of car manufacturers and traders. The readily-available sources of information and advice are among the most widely used of SMMT's services. Experts in many fields, including market data, legislation, technical standards, quality, logistics and international trade are on hand to provide help and support on a wide range of industry topics.
Tel: 020 7235 7000


SMTA (Scottish Motor Trade Association)
For complaints or disputes with Car dealers in Scotland.

Tel: 0131 225 3643


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Vehicle Inspectorate (MoT Test Enquiries)

The Vehicle Inspectorate (VI) is an Agency within the Department of Environment, Transport and the Regions. It is responsible for improving road safety and environmental standards. Its main task, carried out in co-operation with other enforcement agencies such as the police and local authority trading standards officers, is to ensure that goods vehicles, buses, coaches, cars and motorbikes are maintained to minimum standards laid down by law.
Tel: 0845 600 5977 Web Site

Don't Let You Old Car Give You New Problems

Make sure this doesn’t happen to you. Simply send DVLA your vehicle’s registration document /certificate with the new owner’s details and they’ll send you a letter of receipt confirming that you are no longer liable for taxing it. Paying for someone else’s failure to tax their vehicle really is your problem unless you notify DVLA of the sale. Remember, you are required by law to keep your vehicle record up to date, you must tell DVLA if you sell, transfer, scrap or export your vehicle. DVLA is no longer reliant on spotting untaxed vehicles on the road before action can be taken. Although on-road enforcement will continue, car tax evaders can now also be identified direct from DVLA’s vehicle record. Therefore failure to renew your car tax or Statutory Off Road Notification, within a month of expiry, can result in an automatic £80 penalty landing on your doormat. And, if you continue to drive without a valid tax disc you could be fined a minimum of £1,000. The new rules are aimed at cracking down on individuals who do not tax their vehicles. As you need to produce an MOT (if applicable) and insurance certificate to buy a tax disc, the measures will reduce the number of unsafe and uninsured vehicles on the road. The new rules also reinforce the requirement for keepers to notify DVLA of changes, thereby improving the accuracy of the record, making it easier for the police to trace the owners of abandoned cars, and those used in criminal activities. In short, these new measures will benefit all road users.

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 National Safety Cameras

Office of Fair Trading

Looking after the rights of consumers, turn to the Office of Fair Trading for advice on what to do if a deal on a car goes wrong when buying from a dealer or trader.The aim of the Office of Fair Trading is to promote the economic interests of consumers in the United Kingdom by safeguarding effective competition, removing trading malpractices and publishing appropriate guidance.
Tel: 020 7242 2858 Website

Trading Standards

They will also advise on consumer rights when buying used cars with an A-Z of motoring tips and information on car servicing, car clocking and how to avoid it, and Guarantees. Website